A live chat is a real-time way of communication between a web hosting company's support crew and its customers. It is a very efficient method to receive some information about the web hosting services or have some issue resolved since you're talking to a live agent. The benefits of using a live chat service rather than calling or opening a ticket are the reduced possibility of errors at the time you exchange data such as usernames or domain names, the quicker response time as the communication is real-time as well as the fact that you don't need to stay on the chat all the time - you can do another thing while the representative investigates the issue in question. In addition, you're able to join a live chat room from any computer that is connected to the world wide web, avoiding the phone costs that you will have to pay when you're calling to a different country.

Live Chat Support in Shared Website Hosting

As we consider the fact that a great number of situations are quickly resolved if you chat with a live person, we offer a live chat service for all of our prospective and existing clients. Our chat is available every single day and our customer support representatives will assist you with a variety of questions and problems. In case you are not our customer yet, you are able to learn more about our shared website hosting plans and the website hosting environment in general so as to make sure that your sites will operate properly on our servers. In case you already have an account and you've got some questions or you experience any problems with any of our solutions, you will be able to join us on our live chat and we will provide you with the required details or assist you to troubleshoot the problem. You'll have to open a support ticket for some problems which need more time or the expertise of a sysadmin, still for numerous standard problems you can get help right away.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every day, even on holidays and weekends. It's the most effective way to learn more details about our Linux semi-dedicated hosting if you do not have an account yet or to have a problem resolved if you're a client and our customer support agents will assist you promptly no matter what time of the day you join our chat. If you wonder which package is better for your web sites, in case you need advice whether you need a certain upgrade and how to obtain it or when you've got difficulties installing an email account on your computer system, you are able to get in touch with us and we will provide you with the necessary details straight away. The live chat is available even after our phone lines are off for the day, therefore when you have an account here, you can be sure that you will always receive instant help with any question or problem that pops up.