A 99.9% Server Uptime
We’ve built our shared website hosting platform using reliable hardware and heavily modified software. Our admins have installed a customized version of SELinux on all our machines in order to ensure utmost protection and reliability. We’ve set up a number of DDoS protection devices together with very powerful firewall programs to make sure our internal network is impregnable and safe.
All our Linux shared website hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
In order to provide a good–quality web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure an ultrasonic connection speed with the outside world.
And because of this, irrespective of which datacenters you choose: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have given our best to reduce all potential risks with our cloud hosting packages and although our company offers first–rate support, there are instances when the customer simply isn’t content with what we have to offer. Or he has to move to a more robust web hosting service, such as a virtual private server or even a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not happy, you will get a full refund.
24/7 Technical Support
If you manage a hosting company, your technical support engineers are of foremost importance. This is the reason why we’ve attentively picked a very skilled team of techs, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are answered within one hour and our average support ticket response time is just 20 minutes!