Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section incorporated into Domaingalaxie Hosting’s Control Panel. It features a vast repository with regularly asked questions and detailed help articles compiled by our professional customer support team.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of how–to video tutorials that detailedly illustrate how to troubleshoot a typical issue connected to your Linux shared website hosting account. You will find the tutorial video clips in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk support service with a sixty–minute ticket response time guarantee. A team of competent tech support engineers will be available to you to reply to all the enquiries that you may possibly have. During off–peak times, a reply will be supplied within just 20 minutes.