Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reply warranty with all our Linux shared website hosting packages, which means that each support request you email is going to be reacted to in less than 60 minutes max. Our support company members are taught to very quickly resolve any issue and to supply you with relevant advice on any problem that you may have.
A Top–quality Support Service
Contact us whenever necessary. Our staff of technicians is going to be on the web for you 24x7x365 to respond to all of your doubts and to resolve any problem you will likely have. You can send us a customer assistance ticket from the Domaingalaxie Hosting Control Panel or send us an email whenever. In addition, on working days, you’ll be able to phone us or use the live chatting alternative.
An Intuitive Help Section
Domaingalaxie Hosting has included an extensive practical knowledge base into the Control Panel to assist you to get helpful step by step guidelines any time. Each part of the Control Panel features its own contextual help area offering a list of how–to articles. We have also prepared video clips to supply you with a much better visual representation of how to accomplish any presented job.