Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Each ticket that you submit to our technical help and support team will be answered in approximately 60 minutes. The normal questions shall be resolved right away. Nonetheless, if the help request you have submitted needs the aid of a skilled admin technician, we will address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Professional Client Assist Service

  • We’ll be online for you 24x7x365 to offer information and technical support and also to assist you with any problem that you could possibly stumble upon whilst controlling your virtual server. We can support all pre–installed software applications, plus your Operating System, server admin panel (depending on the VPS type) and the Control Panel created 100% by our developers.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Control Panel that comes absolutely free with your VPS features an included articles base. You’ll find an assortment of descriptive how to articles and an array of step–by–step video lessons that display all the regular website supervision responsibilities. You can easy–access them by pressing the Help or Video control keys in the top right side of each Control Panel section.