Q: Why do I have to transfer my web site? What does web site migration consist of?
A: When your present hosting provider can no longer measure up to the necessities of your site, or when you face continuous network downtime, or if you have to wait for hours for the help desk support staff to reply to you, it might be smart to swap your web hosting provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your future provider. At Domaingalaxie Hosting, we understand that this can often be difficult & time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our practiced technical staff will transfer your web site content from your current web hosting provider to us. Our technicians have extensive experience with web site migration and can handle anything – from an average WordPress–based weblog or Joomla™–driven site, to a very complex, custom–built web application.
Q: Web site migration seems like lots of work. How much time does it take?
A: There are plenty of aspects to keep in mind – the total number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. That being said, we do our best to carry out all web site migrations in a 48–hour period. Smaller websites are migrated faster – typically in less than 24 hours.
Q: My privacy is crucial to me. What data do you need?
A: Yeah. We will need the name of the web site that you want us to migrate. We’ll also need a way to log in to your current hosting account so that we can get the files pertaining to your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the migration is done, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not jeopardized before telling you that the migration is over. Then we’ll explain to you how to transfer the domain over to your hosting account with us and how to change the DNS records.
Q: Will my current hosting provider need to provide any information/help?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the website migration either.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–driven web hosting platforms. Generally, if we can gain access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.